General Questions

What if I am already on an acne prescribed drug by a dermatologist? Should I try this system at the same time?

The short answer is no. If you are currently being treated by a dermatologist, and your treatment involves taking prescribed acne medications or antibiotics, we recommend finishing your dermatologist's treatment plan. Once you've finished your dermatologist-recommended medications, then you absolutely can purchase and use the Ardis Clear Skin System. While on your dermatologist-recommended medications, if you are being treated for Acne medically, we can recommend you use our Ardis Clear Skin Complex to complement your medical treatment. You would take our supplement daily as recommended on the bottle while also taking your prescribed medications. We also recommend consulting your dermatologist first before take Ardis Clear Skin Complex with your other medications.

If I am being prescribed an antibiotic for my acne, by my dermatologist should I consider using the ArdisLabs Clear Skin System at the same time I am taking antibiotics?

Absolutely! We recommend using the Ardis Acne System while also taking a prescribed antibiotic for acne, as long as it is only an antibiotic that you are taking from your dermatologist. We also recommend consulting with your dermatologist and letting them know that you would like to consider adding the Ardis Acne System to your daily routine.

Will the Clear Skin System products make my skin dry out or make my skin peel?

This is not a common outcome. The essential oils that are combined with the other ingredients in our Clear Skin Daily Cleanser and Moisturizing Cream appear to reduce the drying effect of the system. If you use the Clear Skin System and experience your skin drying or peeling, start by reducing the recommended daily applications to just once a day, preferably in the morning. If after reducing applications to once daily you still experience dryness or peeling skin, try applying the moisturizing cream only to the acute area where you are seeing breakouts. If the irritation continues please contact us by email or the contact us form to arrange for a refund.

If if this unlikely event occurs, we do recommend that you continue the Ardis Clear Skin Supplement daily with two capsules in the morning with food and two in the evening, taken with food.

What if I can't swallow pills?

Great question. It is essential to take the Clear Skin Complex Dietary Supplements daily, and if you can't swallow capsules, simply open the capsules and poor the contents into yogurt or mix the contents of the capsule into a smoothie or some other substance that you or your child can eat. Still consume the contents of two capsules in the morning and two capsules in the evening every day.

Are there any side effects possible from taking the Clear Skin Complex?

Very few people have experienced nausea or even slight stomach discomfort when taking the Ardis Clear Skin Supplement. If this occurs at all, we first want to make sure you are taking the capsules with food, because this reduces that likelihood of feeling nausea or slight stomach discomfort. If you are taking it with food and still experience nausea, we recommend reducing how many capsules you take to one in the morning with food and one at night with food. If you still feel even a slight nausea after reducing the dosage in this way, then we recommend lowering the dose to only one capsule a day, taken at night with food. This should eliminate any symptoms or discomfort.

Cam I use the Clear Skin System while pregnant or nursing?

If you are pregnant or nursing, or if you are planning to become pregnant, ask a doctor before using the ArdisLabs Clear Skin System.

If I have a skin condition such as Eczema, Psoriasis or Rosacea, can I use the system?

If you suffer from another skin condition in addition to acne, we recommend talking to your skincare professional before trying any topical acne treatments. Regardless of your type of skin condition that you may suffer from, we confidently recommend our Ardis Clear Skin Complex for you to take daily.

Can the Clear Skin System work on Cystic and Nodular Acne?

The Ardis Clear Skin System is not formulated to address cystic or nodular acne; it is designed to treat mild to moderate non-cystic acne. We have two recommendations for those who suffer with cystic and/or nodular acne. First, we suggest you consult a dermatologist or physician, simply because these two types of acne can lead to permanent scarring of your skin. Secondly, we recommend using the Ardis Clear Skin Complex Dietary Supplement to help address the internal nutritional imbalances and hormonal imbalances that can be complicating factors of cystic and nodular acne.

Does the Clear Skin System have any common side effects?

Side effects are usually mild and may include drying and irritation of the skin for some users. To test for an adverse reaction to the Ardis Clear Skin System, apply the Clear Skin Daily Cleanser and Clear Skin Moisturizing Cream to a small patch of affected skin once a day for three days.

A small group of people may be hypersensitive or allergic to ingredients found in our system. If you are one of those people, you should not use a product without first discussing use with your healthcare provider. For a full list of product ingredients, please refer to the product label and our product pages at

Potentially serious side effects:
We don’t expect any of these side effects, but please stop use and ask a doctor if irritation becomes severe or if you have symptoms of an allergic reaction (such as itching, rash, hives, swelling of the lips and eyelids, and/or shortness of breath).

How To Use The Clear Skin System

How much Daily Clear Skin Cleanser should I use on my face and body?

Each time you use Daily Clear Skin Cleanser, two pumps is what you will need to clean the face and neck area effectively. If you have acne on other parts of the body, more will be required to clean all areas of the body properly.

How often should I wash my face / body with the cleanser?

For best results, we recommend using the Cleanser morning and night, after pat drying your face/body with a clean towel. After drying, we recommend immediately applying the Moisturizing Cream to the same areas, morning and night.

How much moisturizing cream should I use on my face and body?

Each time you use our Moisturizing Cream, two pumps is what you will need to treat the face and neck area effectively (the same as you'll need from the Daily Cleanser). If you have acne on other parts of the body, you will need a few more pumps to effectively treat all areas.

How often should I apply the moisturizing cream on my face / body?

For best results, we recommend using the Moisturizing Cream morning and night after cleansing with the Daily Cleanser. Pat dry the areas you are applying with a clean towel. If you notice stinging or redness reduce the amount you are applying to the affected area by only using it on the acute (specific) area of the breakout.

How long does the Kit last?

If you use two pumps of each product in the morning and two at night, which we recommend for the face and neck area, those two products should last exactly a month. If you have more areas of acne other than the face and neck that are being treated, then the products will run out sooner. You can adjust your subscription to ship out every 2-3 weeks as needed for heavy users.

Can I use the Clear Skin System on other areas of my body?

Yes. The Clear Skin System and its products are designed specifically for treating non-cystic acne all over the body. Keep in mind that if you use the Daily Cleanser and Moisturizing Cream exactly as we recommend on areas of the body other then the face and neck, the products will not last an entire month, and you should order extra of both to keep up with that use.

How many of the Clear Skin Complex capsules should I take daily?

For best results, we recommend taking two capsules in the morning with food, and two capsules in the evening with food.

If my acne clears up, do I still need to use the system?

First, smile big and celebrate! Then please post an objective review on our website, or by emailing, your incredible results! We would also love for you to share a short (60 second or less) video testimonial showing off your incredible new looks, and we will send you a discount code to apply to your next purchase!

We recommend that you continue to use the supplement to maintain your incredible results and keep your skin clear and beautiful. Breakouts may return after not using the product for some time. The goal is to maintain the hormonal balance with consistent use of the Clear Skin Complex.

Acne is not curable, but it is treatable, controllable, and preventable. If the Clear Skin System is working, keep it up! There is no limit to the length of time you can use the System. If you discontinue using the System, your blemishes are likely to return because the key causes of acne are hormonal and genetic, and exacerbated by mineral and vitamin deficiencies, which our Clear Skin Complex corrects. Teen acne lasts, on average, 5 to 7 years; adult acne can last 20-plus years.

Can I take the Capsules mixed into food?

Great question! For those who may have trouble swallowing the pills in the supplement, we recommend mixing them in a smoothie or with other low carb, low starch foods.

Product Questions

What makes the ArdisLabs Clear Skin System different from any other acne treatment?

The biggest difference between the Clear Skin System and all other acne brands is that, for the first time ever, we combined study-supported, natural, plant-based essential oils with minerals and vitamins to create an acne crushing natural treatment. We went one step further and also added our Ardis Clear Skin Dietary Supplement, a supplement that contains natural herbs, vitamins, and minerals that have been shown to improve the health, look, and feel of your skin in multiple research studies.

The Clear Skin Complex improves your skin's health from the inside out. Combine our Ardis Clear Skin Dietary Supplement with our incredible Daily Cleanser and Moisturizing Cream, and you will see improvements to your acne that are unrivaled by other brands. We guarantee the results! These are just a couple of the things that separate the Clear Skin System from all other Acne OTC products on the market.

Who should use the Clear Skin System?

The Clear Skin System is for any teen or adult who struggles with acne-prone skin, mild to moderate acne, adult acne and/or hormonal breakouts. The System can be used by both men and women. The System takes advantage of the latest skincare science and the most powerful natural ingredients that are proven by research to help clear acne. It is formulated to prevent future breakouts and gives you incredible clear skin.

How does the Clear Skin System work to disrupt the acne cycle?

Because acne breakouts form silently, beneath the surface of the skin, it’s important to use the Clear Skin System daily to help break the acne cycle. The System is supported by our Clear Skin Complex Dietary Supplement. The supplement is crucial to help reverse the mineral and vitamin deficiencies that have been linked to acne, and it also supports healthy, clear skin by supporting balanced androgen hormone levels.

Unbalanced androgen hormone levels directly increase the sebaceous gland production of sebum (acne pus) in the skin, which in turn creates acne lesions, so getting these levels balanced is important! The System contains acne fighting ingredients which go to work early in the cycle to help prevent clogged pores and keep you from breaking out.

Nothing can completely cure acne, but with the daily use of the Clear Skin System you can treat mild-to-moderate acne and prevent future breakouts. For more on how the Clear Skin System can help break the acne cycle, click here to learn more about the effectiveness of every ingredient in our proven system and see the research that supports our claims.

Do I need to use the entire Kit?

The Clear Skin Complex is the most important part of the system. If you were to pick one of the two topical products out of the System to continue or try for the first time, it would absolutely be the Daily Moisturizing Cream.

How soon should I expect to see results?

Results will vary for every person, because everyone has different amounts of mineral and vitamins in their bodies, and that is based solely on how many fruits and vegetables you eat daily. So for those who are really deficient in the amount of minerals and vitamins needed to keep their skin clear and healthy, their skin will take longer to show results than the skin of someone who is less deficient. Plus everyone’s skin is different and, for some people, it may take longer than others to see results. The majority of customers see dramatic results in just a few weeks of using the Clear Skin System as directed; for most, the most incredible results are seen after 1-3 months.

Can I use other skincare products while using the Clear Skin System?

Yes, you can use other skincare products with the Clear Skin System, but please be mindful of a few very important issues. First, be certain that any product you apply to your skin is labeled “non-comedogenic,” which means it is designed to not clog pores. Second, the Clear Skin System is designed to be applied to the skin before, additional skincare products such as an added moisturizer.

Will this treat acne scars?

No; unfortunately, the System is not designed to help with existing scars. There are multiple essential oils from various plants in our Cleanser and Moisturizing Cream that are known to improve the appearance of scarring over time, but our system and products were not specifically designed to treat scars. Our best recommendation for treating existing scars is to see your dermatologist. Thanks to advances in medicine and technology, your dermatologist can offer safe and effective options for improving your acne scars.

Is there a money back guarantee?

If you are not completely satisfied with your skin after using the Ardis Acne System, please contact us at or through the live chat window. We offer a full 365 day no questions asked return and refund policy. We will gladly give you instructions for successfully and easily returning the product, and help you find out how to receive your full refund.

Can someone younger than 13 use the Clear Skin System?

We have seen amazing results in patients of all ages. From the age of 8 all the way into adulthood. For patients younger than 13 we recommend starting with one pill, twice daily, morning and night, and increasing to the normal dose in week two.

Why is my urine orange?

First off, thanks so much for diligently taking the Clear Skin Complex. Second, this is the most common question we get from someone just taking the supplement for the first time. Not to worry at all, it is perfectly normal!

So, why is your urine orange?

This is part of the supplement. The proprietary blend of ingredients contains natural ingredients, and these contain colors that come from the soil that they are grown in. To be clear, this is not a chemical, but rather a perfectly natural result of using natural ingredients. The body passes these through the system and they come out in urine or stools.

The best part, is this shows that your body is doing exactly what it should be doing!

Keep on keeping on with the treatment! It is working!

Subscription & Order Questions

How do I contact Customer Service?

Click the live chat icon at the bottom right corner of your screen. You can also send us an email at

While we strive to respond to messages and requests as fast as possoble, please note that it can take up to 24 hours to recieve a response. Please do not send multiple emails or requests as it will reset your place in line to the end of the line. Our team will work hard to ensure that we get your issue resolved!

Customer service hours are Monday - Friday from 9am - 5pm CST, excluding holidays.

Can I add a coupon code to an order that I already placed?

Unfortunately we are not able to modify an order after it has been placed. This included adding a coupon code to discount an order. We ask that you first reach out to customer support prior to placing your order if you are experiencing trouble using a coupon code.